Privacy Policy

Last Updated: 2025-08-13

We respect your privacy. This policy explains how RDBot collects, uses, and stores your data when you use our service that manages and operates the initial automatic replies to Facebook Page messages.

1) Data We Collect

• Facebook account data: Username or User ID, email address if you grant the email permission.
• Page data: Page name, Page ID, Webhook subscription status, Page Access Token.
• Content received via Webhooks: Necessary parts of incoming messages (text, timestamps, sender ID) for creating the first automatic reply and maintaining a minimal operational log.
• Usage and security data: Short error logs, IP address upon accessing the dashboard, reply settings, and keywords you enter.
• Payments and subscriptions: We do not store payment card details. We only retain basic billing data (amount, time, transaction status) when using external payment providers.

2) How We Use the Data

• Operate the service and provide the initial automatic reply to Page messages.
• Manage Page permissions and Webhook subscription/unsubscription.
• Improve reliability, troubleshoot, and prevent abuse.
• Send service-related notifications about the account and subscription.

3) Data Sharing

• We do not sell or trade your data.
• We may share the minimal necessary data with trusted service providers (hosting, databases, payment providers) under confidentiality and data protection agreements.
• We may disclose data if required by law or to protect our rights or users.

4) Storage and Security

• Page Access Tokens are stored encrypted and with restricted access.
• We use role-based access controls, encryption in transit (HTTPS), and standard security practices.

5) Retention and Deletion

• We retain operational message data for the minimum period required to provide the service, then delete it periodically.
• When a Page is disconnected from the dashboard or the app is removed from Facebook settings, we delete access tokens and the page link within 24 hours, keeping only legally/financially required records.
• You can request deletion of your data via the Data Deletion page or by contacting us at the email below.

6) Cookies

We use secure session cookies for authentication and facilitating navigation within the dashboard. You can disable cookies in your browser, but some functions may be affected.

7) Legal Basis and Standards

We comply with Meta (Facebook) Platform Terms and Developer Policies. Data processing is based on contract execution (service delivery) and our legitimate interest in securing and improving the system, along with the permissions you approve during login.

8) Your Rights

• Access or correct your data.
• Request data deletion and page unlinking.
• Withdraw permissions from Facebook settings at any time.

9) Children’s Privacy

Our service is intended for managing business/content Pages and is not aimed at children. We do not knowingly collect data from persons under the legal age in their country.

10) Changes to This Policy

We may update this policy as needed. We will post the updated date at the top, and changes will take effect upon posting.

11) Contact Us

For inquiries or requests for access/deletion: muhanadyassen36@gmail.com

By using RDBot, you acknowledge that you have read and agreed to this policy.